Cookie Policy
Last updated: March 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience. Thinkific uses cookies and similar technologies (such as web beacons and local storage) across our platform and website.
2. Types of Cookies We Use
Essential Cookies
Required for the platform to function. These enable core features like authentication, security, and session management. You cannot opt out of essential cookies.
Analytics Cookies
Help us understand how visitors interact with our website. We use these to measure performance, identify popular content, and improve the user experience. Includes tools like Google Analytics.
Functional Cookies
Remember your preferences and settings (such as language, region, and display preferences) to provide a more personalized experience.
Marketing Cookies
Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. These may be set by third-party advertising partners.
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies include:
- Google Analytics (analytics)
- Intercom (customer support)
- Stripe (payment processing)
- HubSpot (marketing automation)
4. Managing Your Cookie Preferences
You can manage cookies in several ways:
- Browser settings: Most browsers allow you to block or delete cookies through their settings
- Opt-out links: Many third-party analytics providers offer opt-out mechanisms
- Do Not Track: We respect Do Not Track browser signals where technically feasible
Please note that blocking certain cookies may affect the functionality of the platform.
5. Cookie Retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. Most of our persistent cookies are retained for no longer than 12 months.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will notify you of material changes by posting the updated policy on our website with a revised "last updated" date.
7. Contact Us
If you have questions about our use of cookies, please contact us at:
Thinkific Labs Inc.
Suite 300 – 369 Terminal Ave
Vancouver, BC V6A 4C4, Canada
Email: privacy@thinkific.com